Patient Information

Stay informed
Stay healthy

Patient Information

Stay informed
Stay healthy

Going Home

Even though with our world-class facilities, we understand that a hospital cannot match the comfort of your own home and there is an eagerness to go back to your house as soon as the treatment is completed. Our team of doctors will completely assess you to check if you are fit to go so that there is no difficulty faced by you in the near future. We also need to make sure that you have a safe environment and sterile environment at home that helps you recuperate. There will be a pre-discharge list provided to you about the things to be considered and completed Please note, discharge from the hospital is neither the end of treatment cycle nor complete cure, it is an important milestone with a few more, before you are fully healthy and well.

Pre Discharge Checklist

Discussion with the Doctor

Discuss on the timing and viability of discharge. The doctor will help you understand the pros & cons (if any) and advice for discharge likewise.

Post Discharge Treatment Plan

The doctor will also outline a post-discharge treatment plan including medication, investigations and visits to the hospital, if necessary.

Discharge Documentation

Please collect the relevant documentation and medical records such as reports, bills, prescriptions, case-history etc., for future reference.

Discussion with the Doctor

Settle your bills and payments prior to the discharge. This could be either cashless settlement from insurance or cash payments by self.

Post Discharge Treatment Plan

Prior to discharge have a clear understanding of the diet plan that you ought to stick to & the activities that you can carry out at home

Discharge Documentation

In some cases, homes may require to be made patient-friendly to accommodate a patient coming out of a hospital stay, please have your family take care of this.

Billing Procedure & FAQs

At Global Hospital billing is centrally administered by the billing department ensuring that it is a hassle-free smooth experience for the family, caregivers, and individuals right from the time of pre-admission. Our team from International Patient Services will help you at every step by being transparent about the relevant costs, modes of payments, and insurance claims to ensure there are no hidden costs. Our aim is to provide convenience and comfort to individuals and family members while leaving the financial paperwork for us.

Yes, we do accept and facilitate cashless settlements with all leading insurance providers with dedicated help desk to guide you through the process. Before the end of the treatment, there needs to be a pre-authorization letter that ought to be secured from the insurer with a final settlement.

In case of all elective surgeries, there is a mandatory requirement of pre-authorization from the insurer at the time of final settlement. However, for emergency cases our billing team will take a call on a case-by-case basis.

We accept direct insurance payments in addition to cards and cash payments. Cash payments may be subjected to government regulations and limits, depending on the location norms. There should be adequate arrangement made by the patient and caregivers to ensure hassle-free treatment and discharge.

Yes, we advise you to complete all the billing procedures prior to discharge to have a hassle-free process. We initiate the process of discharge only after the receipt of the full and final settlement of all pending dues either directly or by an approval from the insurer.

We are with you in your journey to better health

A consultation with our panel of doctors, specialists and surgeons will help you determine what kind of services you may need to help diagnose and treat your condition. If you or someone in your family or friend’s circle are facing any health issues, please get in touch with us, we are here for you.

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